Mail and Packages at CVM
Dear Marina Mailbox Holders – The holiday season is upon us along with an increased volume of mail and packages being delivered to the Marina office.
We would like to take this time to request that ALL mailbox holders please take the time to regularly check your mailbox. Some mailboxes have become so full that we cannot put any more mail in the box. Once that happens, we bundle your mail and hold in the package room. We have done this for numerous tenants, but the mail keeps coming.
If you are going to be ordering a number of packages this season, we ask that you please pick them up as soon as you know they are delivered. The package room is a finite space, and it is packed! Storing packages in the office for long periods of time makes it difficult to sort new packages and difficult for other tenants to find their packages. If you are unable to come to the office during business hours to retrieve your packages, at your request, we will leave them with Marina Safety to pick up after-hours. You may also authorize someone else to pick them up on your behalf. Just call the office and let us know!
Per your mailbox agreement:
8. Company will receive packages on your behalf and will place a notice in your box alerting you that we have received same. If these items are not picked up within 3 days, Owner will be charged a storage fee equal to $5.00 per package per day and payment is due upon pick-up. If mail accumulates in your mailbox and it becomes full, Company will remove this mail, place a notice in your mailbox that we have done same, rubberband it, and treat it like a package delivery. The $5.00/day fee will then apply after 3 days.
The Marina office understands that people are busy, and we rarely charge storage fees for holding mail. However, per your mailbox agreement, we reserve the right to do so. If you are out of town and having packages delivered, please let us know when you will be coming to get them. If packages remain in the mailroom beyond a reasonable amount of time, we will consider them abandoned and return them to sender.
We thank everyone for their cooperation.